FAQs

Please find a list of our FAQs below: 

Where is my order? How long does delivery take? 

What if I have not received part of my order? 

If you believe you have not received part of your order, please contact us so that we can help. On some rare occasions, it may have been lost in the transport. Or, easily it could have been split from the rest of your delivery. 

Please ensure that you have checked all boxes as on some occasions, 2 products can both be inserted into one larger box for shipment. 

We are more than happy to help, email sales@dormenfoods.co.uk. 

How can I pay for my order? 

On our shop, we accept payments with credit & debit cards, as well as Apple Pay and Shop Pay. 

How do I know you have received my order? 

When you have placed your order, you will receive a confirmation email with an order number. 

If you still need help, please contact us via our contact form or email at sales@dormenfoods.co.uk.